Healthcare Without Rival
Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.
Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.
Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for an Analytics Manager to join our team remotely.
About the role:
This individual will be responsible for the day-to-day oversight of Analytics team members and escalation/resolution of account issues, as needed. This individual will also be responsible for communications with other department leadership to ensure that workflows are optimal.
Essential Functions:
• Develop processes/procedures for workflows amongst team members.
• Work with appropriate internal staff (Ops, Reporting, etc.) to obtain feedback for continuous improvement of client reports.
• Provide feedback on and/or develop report optimization requirements
• Day-to-day oversight of Analytics team members
• Lead development of skillsets related to the role
• Assist team with setting up workflows and regular communications amongst regional teams
• Ensure that team has relevant tools and information needed to perform function and help develop requirements for any additional tools
• Develop best practices related to Operations communications
• Train team on fielding ad hoc requests and process for involving account manager and others
• Serve as a point of escalation for account issues and work with account management team in finding resolution
• May participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, contract awards, and new policy requirements.
• Supports marketing/sales objectives and efforts as requested.
Preferred Experience :
• Willingness to develop and explore new approaches, adapt, and execute quickly.
• Exceptionally strong analytic abilities, with track record of identifying insights from quantitative and qualitative data.
• Proven track record of taking initiative and managing processes efficiently.
• History of superior performance across various educational and professional settings.
• Collaborative working style with the ability to work across different departments and personalities.
• Must have good problem-solving and communication skills.
• Knowledge of ICD-10 and transition strategies.
• Knowledge of hospital billing and contracting methodologies
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.
Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
For individuals living in California, Colorado, Illinois, Minnesota, New Jersey, Washington; as well as, for individuals living in or reporting to New York State only, Premise Health is required to include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California, Colorado, Illinois, Minnesota, New Jersey, Washington and New York State compensation is $95,000 - $115,000 with eligible bonus opportunity. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site, jobs.premisehealth.com/benefits.
