Premise Health

This is a great opportunity to work for a large auto manufacturer!

We are seeking a Dental Office Manager to oversee the daily operations and to ensure a smooth, efficient and welcoming environment for our members and staff.  The ideal candidate will bring strong leadership skills, attention to detail and a solid understanding of office workflows including scheduling, insurance claims, billing and team coordination.  Dental experience strongly preferred.

• Organize and maintain a filing system for patient charts, including generating chart numbers, filing and pulling charts.
• Manage daily operations, workflow, work schedule, timecard monitoring and ensuring appropriate staffing levels and monitoring overtime for an effective and efficient front office.
• Orient and train new front office staff.
• Oversee site specific identification badging process.
• Manage the Performance Evaluation (PMP).
• Coach and provide feedback to staff on a regular basis.
• Review all medical records release requests and refers to appropriate department per Premise Health Procedure.
• File occurrence reports as necessary.
• Support adherence to Premise Health policies and procedures.
• Ensure billing and reconciliation for services rendered and for monthly statements and collections.
• Manage petty cash and credit card reconciliation.
• Support front desk staff by assisting with phones, making appointments, greeting and directing patients and visitors, registering patients, etc.
• Coordinate referrals for patients when necessary.
• Ensure office equipment maintenance is current and properly maintained per manufactures instructions and document appropriately.
• Assist Health Center Manager with clinical scorecards and site audits i.e. gap analysis and action plans when appropriate.
• May require other duties as assigned.

• High School Diploma/GED required
• Bachelor’s degree or equivalent work experience preferred