Premise Health

PURPOSE OF THE POSITION

Health Center Manager is responsible for managing a broad range of staff members, both support staff and technical staff and ensuring the scheduling and service levels are being met.

ESSENTIAL JOB FUNCTIONS

•    Oversees the overall management of a medium size health center (2+ regularly scheduled employees)

•    Provides a moderate amount of time (15- 50%), dedicated to patient care and/or technical expertise as needed.

•    Manages technical Team Leaders and monitors all daily operational processes for Medical Leaders and providers

•    Compiles input for the performance appraisal process for all staff members

•    Manages staff typically composed of RNs, administrative and technical staff (staff may be exempt or nonexempt); Responsible for following appropriate processes for staff management including talent acquisition, staff development and performance management. Provides input to Director, Client Operations for the final staffing decisions.

•    Responsible for interviewing, training and ensuring the successful orientation and onboarding of new colleagues

•    Manages daily operations, workflow, work schedules, timecard monitoring etc. to ensure efficient and effective Health Center performance

•    Identifies process improvement opportunities and presents resolutions and recommendations to the Director, Client Operations

•    Makes recommendation regarding staffing model based on objective scheduling & volume analysis – presents to Director, Client Operations for approval

•    Understands and complies with all regulatory, procedural, policy and licensing requirements

•    Completes incident reports as needed and provides assistance to the Medical Care and Outcomes dept. regarding investigations and the resolution of complaints

•    Communicates and coordinates corporate messages and ensures implementation of policies and procedures are followed

•    Coaches and provides feedback to staff on a regular basis

•    Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication etc. where appropriate

•    Assists in the identification and scheduling of local per diems

•    Works collaboratively with the Medical Leader at the site to manage internal site issues

•    Communicates regularly with staff, conducts meetings and keeps staff informed.

•    Acts as health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.

•    May interact with client representatives as required

•    Other duties as assigned

BASIC QUALIFICATIONS

Education:

•    Bachelor’s degree or equivalent work experience required

Experience:

•    Minimum 3+ years’ experience in the medical field

•    2 – 3 years’ management experience

•    Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

Knowledge and Skills:

•    Excellent computer skills (Internet software, spreadsheet, word processing etc.)

•    Demonstrated problem-solving and work flow management skills

•    Excellent Communication skills

•    Healthcare experience preferred

•    Training skills preferred

•    Knowledge and experience with Electronic Medical Records preferred

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.