Premise Health

Essential Functions:  

• Oversees the overall management of a medium size health center (2+ regularly scheduled employees).  
• Provides a moderate amount of time (15- 50%), dedicated to patient care and/or technical expertise as needed.  
• Manages technical Team Leaders and monitors all daily operational processes for Medical Leaders and providers.  
• Compiles input for the performance appraisal process for all staff members.  
• Manages staff typically composed of RNs, administrative and technical staff (staff may be exempt or nonexempt)  
• Responsible for following appropriate processes for staff management including talent acquisition, staff development and performance management.  
• Provides input to Director, Client Operations for the final staffing decisions.  
• Responsible for interviewing, training and ensuring the successful orientation and onboarding of new colleagues.  
• Manages daily operations, workflow, work schedules, timecard monitoring etc. to ensure efficient and effective Health Center performance.  
• Identifies process improvement opportunities and presents resolutions and recommendations to the Director, Client Operations.  
• Makes recommendation regarding staffing model based on objective scheduling & volume analysis – presents to Director, Client Operations for approval.  
• Understands and complies with all regulatory, procedural, policy and licensing requirements.  
• Completes incident reports as needed and provides assistance to the Medical Care and Outcomes dept. regarding investigations and the resolution of complaints.  
• Communicates and coordinates corporate messages and ensures implementation of policies and procedures are followed.  
• Coaches and provides feedback to staff on a regular basis.  
• Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication etc. where appropriate.  
• Assists in the identification and scheduling of local per diems.  
• Works collaboratively with the Medical Leader at the site to manage internal site issues.  
• Communicates regularly with staff, conducts meetings and keeps staff informed.  
• Acts as health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.  
• May interact with client representatives as required.  
• Other duties as assigned.  

Job Requirements: 

• Bachelor’s degree or equivalent work experience required  
• Current license as a MA in practicing state  
• Current hands-on certification in AHA or ARC Basic Life Support for health care providers is required  
• CMA certification required from the American Association of Medical Assistants, the National Center of Competency Testing, the National Certification Medical Association, American Medical Technologists, or any other recognized certifying body approved by the Board of Medical Examiners. (South Carolina only)