Premise Health

PURPOSE OF THE POSITION

Health Center Manager is responsible for managing a broad range of staff members, both support staff and technical staff and ensuring the scheduling and service levels are being met.

ESSENTIAL JOB FUNCTIONS

•    Oversees the overall management of a medium size health center (2+ regularly scheduled employees)

•    Provides a moderate amount of time (15- 50%), dedicated to patient care and/or technical expertise as needed.

•    Manages technical Team Leaders and monitors all daily operational processes for Medical Leaders and providers

•    Compiles input for the performance appraisal process for all staff members

•    Manages staff typically composed of RNs, administrative and technical staff (staff may be exempt or nonexempt); Responsible for following appropriate processes for staff management including talent acquisition, staff development and performance management. Provides input to Director, Client Operations for the final staffing decisions.

•    Responsible for interviewing, training and ensuring the successful orientation and onboarding of new colleagues

•    Manages daily operations, workflow, work schedules, timecard monitoring etc. to ensure efficient and effective Health Center performance

•    Identifies process improvement opportunities and presents resolutions and recommendations to the Director, Client Operations

•    Makes recommendation regarding staffing model based on objective scheduling & volume analysis – presents to Director, Client Operations for approval

•    Understands and complies with all regulatory, procedural, policy and licensing requirements

•    Completes incident reports as needed and provides assistance to the Medical Care and Outcomes dept. regarding investigations and the resolution of complaints

•    Communicates and coordinates corporate messages and ensures implementation of policies and procedures are followed

•    Coaches and provides feedback to staff on a regular basis

•    Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication etc. where appropriate

•    Assists in the identification and scheduling of local per diems

•    Works collaboratively with the Medical Leader at the site to manage internal site issues

•    Communicates regularly with staff, conducts meetings and keeps staff informed.

•    Acts as health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.

•    May interact with client representatives as required

•    Other duties as assigned

BASIC QUALIFICATIONS

Education:

•    Bachelor’s degree or equivalent work experience required

•    Current license as an NP/PA in practicing state

•    Certification in Occupational Health (COHN/COHN-S) may be required for some sites

•    Current hands on certification in AHA or ARC Basic Life Support for health care providers is required

Experience:

•    Minimum 3+ years’ experience in the medical field

•    2 – 3 years’ management experience

•    Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

Knowledge and Skills:

•    Excellent computer skills (Internet software, spreadsheet, word processing etc.)

•    Demonstrated problem-solving and work flow management skills

•    Excellent Communication skills

•    Healthcare experience preferred

•    Training skills preferred

•    Knowledge and experience with Electronic Medical Records preferred