Premise Health

Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. 

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations. 

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Release Train Engineer Specialist to join our team working in Brentwood, TN.

About the role: 

We are seeking an experienced, detail-oriented and process-oriented Release Train Engineer Specialist to join our newly established Data Product Organization. In this role, you will be responsible for planning, scheduling, and overseeing the delivery of data product releases in an agile framework. You will work closely with data engineers, developers, QA, business intelligence analysts, and other stakeholders to ensure that new features, bug fixes, and updates are deployed efficiently and with minimal disruption. If you are passionate about process improvement and someone who can come and establish the practice, we would love to have you on board.

Release Train Engineer (RTE) is a servant leader who guides Agile Release Trains (ARTs) to achieve their goals. RTEs are considered to be "super Scrum Masters" who coordinate and drive other Scrum Masters towards goals. They are also known for their deep understanding of the agile framework and SAFe. The RTE’s will oversee and facilitate the release process across their assigned ARTs to ensure alignment and release compliance.

Essential Functions:  

• To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
• Planning: Creating the program increment chart and ensuring teams meet deadlines
• Initiating: Standing up ART’s
• Coaching: Providing training and guidance to the ART, and serving as a role model 
• Monitoring/Reporting: Overseeing the ART's activities, and analyzing its performance 
• Communicating: Facilitating communication with stakeholders, and fostering open communication between teams 
• Managing: Managing impediments and risks, and helping the ART manage budget and productivity issues 
• Collaborating: Collaborating with Product Management, the System Architect, and Business Owners 
• Prioritizing: Working with teams to prioritize features for a given PI planning cycle 
• Maintaining: Maintaining calendars for program increments, and implementing PI planning events 
• Improving: Promoting improvement through inspect and adapt (I&A) events after PI completions
• Develop, manage, and communicate release plans, schedules, and timelines to ensure timely delivery of data products 
• Work with development, testing, operations, and product teams to ensure seamless integration of new releases into production and pre-production environments.
• Manage and track version control processes, ensuring that all releases are documented and that dependencies are clearly defined.
• Identify and mitigate risks associated with releases, and proactively resolve issues that may delay deployment.
• Oversee the release deployment process, ensuring that each release is properly packaged, tested, and validated before deployment.
• Analyze the release process, gather feedback, and recommend improvements to streamline workflows, increase efficiency, and reduce errors.
• Track and report on release progress, including key performance indicators (KPIs) and release quality metrics. Escalate critical issues when necessary.
• Provide support during and after the release process, including troubleshooting issues and facilitating rapid resolution of post-deployment issues with active facilitation across the data teams.
• Ensure that all releases comply with internal policies, security standards, and regulatory requirements.
• Utilize and maintain release management tools (e.g., Jira, Git, Jenkins, Azure DevOps, or similar tools) to facilitate release scheduling, tracking, and reporting.
• Lead/Mentor members of the data team in a matrix environment.

Job Requirements: 

• Bachelor’s degree required
• Agile/Scrum Certifications
• Scrum Master and Lead Agile Certified
• 6+ years of experience in standing up and leading multiple Agile Release Trains
• Experience coaching and mentoring a team with establishing an agile framework.
• Experience successfully establishing and leading the construct of PI planning and establish that culture in the organization   
• Experience in coaching Scrum Masters in Lean practices

Preferred Experience: 

• Strong project management skills with the ability to plan, organize, and execute release schedules effectively.
• Understanding of Continuous Integration/Continuous Delivery (CI/CD) principles and tools (e.g., Jenkins, Bamboo, GitLab CI).
• Excellent communications skills
• Leader in cross-team collaboration with ability to work independently
• Analytic thinker with ability to solve problems and make/capture decisions
• Software delivery knowledge
• Excellent troubleshooting skills and the ability to resolve issues quickly and effectively under pressure with strong coordination across multiple teams.
• Strong written and verbal communication skills with the ability to articulate technical concepts to non-technical stakeholders.
• Exceptional attention to detail with a focus on accuracy and quality in all release activities.
• Ability to work collaboratively across teams and ensure alignment on release schedules and objectives.
• Familiarity with Agile/Scrum development processes and methodologies preferred
• Familiarity with ITIL (Information Technology Infrastructure Library) practices, especially change management and release management processes preferred.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you. 

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.