Premise Health

Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. 
 
 Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations. 
 
 Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Senior Business Process & Systems Analyst to join our team remotely.

About the role:

The Senior Business Systems & Process Analyst is responsible for leveraging expertise in Salesforce, including reporting, dashboards, process automation, and understanding the broader Salesforce ecosystem and partner applications. The ideal candidate will have experience in sales and account management processes, process mapping, and redesign, along with strong project management abilities to lead process improvement initiatives. Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word, is required for creating polished reports and presentations, with additional experience in BI tools like Tableau, Power BI, or Salesforce CRM Analytics. Exceptional analytical, communication, and collaboration skills are necessary to synthesize data, present insights, and work effectively with teams across all levels of the organization.

Job Requirements: 

• Business process documentation and transformation
• Conduct thorough assessments of existing Sales and Account Development / Operations business processes, creating detailed documentation to capture current-state workflows.
• Identify opportunities for process improvement/transformation across Sales, Account Development / Operations, and supporting business functions such as Finance, Legal, Marketing, and RFP teams.
• Lead cross-functional initiatives to redesign and implement improved processes that drive efficiency, scalability, and effectiveness.
• Translate business process requirements to technical requirements for Salesforce and other applications
• Design and deliver training to end users on Salesforce capabilities and functionality
• Partner with internal teams to ensure Salesforce functionality aligns with business needs and supports process improvements.
• Lead advanced revenue analytics requests, including monthly executive reporting and preparation of slides for Board of Directors meetings.
• Collaborate with stakeholders to understand reporting needs and deliver actionable insights that inform strategic decisions.
• Design and maintain reports and dashboards using Salesforce and other BI tools (e.g., Tableau, Power BI, Salesforce CRM Analytics).

Education:

Experience:

• 5+ years of relevant work experience
• Proven experience working with sales and account management business processes, including process mapping and redesign.

Knowledge and Skills:

• Strong working knowledge of Salesforce, including reporting, dashboards, and process automation capabilities.
• Understanding of the broader Salesforce ecosystem of partner applications
• Strong project management skills, with the ability to lead process improvement initiatives from concept to execution.
• Exceptional Microsoft Office skills, including advanced proficiency in Excel, PowerPoint, and Word, with the ability to create polished reports, presentations, and documentation.
• Demonstrated proficiency in creating reports and dashboards using native Salesforce functionality and BI tools such as Tableau, Power BI, or Salesforce CRM Analytics.
• Exceptional analytical skills with the ability to synthesize data and present insights in a clear, concise manner.
• Excellent written and verbal communication skills, with the ability to work independently and collaborate effectively with teams across all levels of the organization.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you. 

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

For individuals living in California, Colorado, Illinois, Washington; as well as, for individuals living in or reporting to New York State only, Premise Health is required to   include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California, Colorado, Washington, and New York compensation is $75,000 - $120,000. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site, jobs.premisehealth.com/benefits.